City of Newton moving to new payment platform

Published on October 16, 2026

Person making a payment using a laptop computer

The City of Newton is moving to a new online payment platform beginning Oct. 21, with improved customer experience and more options, including new ways to pay, paperless billing, and reminders about payments due.

New features include:

  • Payments accepted from Venmo, Paypal, Apple Pay and Google Pay.
  • Ability to pay for multiple accounts in one transaction.
  • Option to add an additional email recipient to receive receipts.
  • Option for up to three payment reminders per month.
  • Auto-authentication for returning users.
  • Immediate payment notifications.

Customers may need to set up a new account on the new system, depending on how they typically pay:

  • Customers who pay online: You will need to create a new online account after Oct. 21.
  • Customers who auto-pay with a card: You will need to set up a new auto payment.
  • Customers who auto-pay with bank draft (ACH): No changes necessary. Your auto bank drafts will continue.
  • Customers who pay with cash or check: No changes necessary. Pay your bill as you typically do.

Customers can register after Oct. 21 at www.newtonkansas.com/pay. You will need a valid email address and your utility account number. If you don’t have your number on hand, call the Utility Billing Office at 316-284-6007.

The new payment platform also includes changes in the fee schedule for different kinds of payments:

  • Previously, any online payment included a $1 convenience fee. That fee has been eliminated.
  • Card Payments: A one-time payment with a credit or debit card, whether online or in the office, will include a 3.2% processing fee (minimum of $2.50).
  • Digital Wallets: Payments made with Venmo, Paypal, Apple Pay, or Google Pay will include a 3.2% processing fee (minimum of $2.50).
  • eChecks: A one-time payment (not auto pay) using an electronic check will include a $1.95 fee.
  • Phone Payments: Call the Utility Billing Office at 316-284-6007, and you will be transferred to a secure phone system to give your payment information. There is a $.95 fee + 3.2% card fee.
  • Auto Pay: Monthly auto pay via bank draft has no fee. Auto pay with card will include a 3.2% fee.
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