The Communications Division is the point of contact for communication and marketing activities for all City departments. Communications staff keep the community informed about City projects and City Commission action, handle media requests, and promote all aspects of quality of life in the community.
News and Announcements
eNews
Sign up to receive City newsletters, updates and announcements, direct to your email inbox or phone, on topics of your choosing. You may unsubscribe or change your preferences at any time.
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Text Alerts
Get the information that’s important to you quicker and easier than ever before. Text/email/phone alerts are now available for a variety of events, including emergencies, weather warnings, road closures, City announcements, community events and more.
Each user can choose the types of notifications they wish to receive, and how those notifications are delivered to them. There is no cost to the user to sign up or maintain an Everbridge account.
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Community Surveys
2025
In 2025, the City conducted a scientific community survey to measure public satisfaction with City programs and services.
The survey found that 67% of Newtonians are satisfied with the overall quality of City services, compared to a 43% national average. The highest satisfaction scores went to fire protection services, EMS, and trash collection.
2020
In 2020, the City conducted a scientific community survey to gather input on issues such as the use of housing, recreation projects, the proposed library and economic development policy.
What scored high? The initiatives that had the broadest support and willingness to pay were:
- Attracting small businesses
- Adding dining/shopping/entertainment options
- Rehabilitation of existing homes
- Infrastructure improvements
- Downtown development
Community Display Case
The City of Newton is excited to invite local organizations to be featured in the Community Display Case at City Hall. Located between the 2nd and 3rd floor landings, this three-shelf display case highlights the meaningful work of Newton-based organizations that help strengthen our community.
Each month, one organization is selected to create an informational display showcasing its programs, services, and positive impact on Newton. This space is designed to celebrate the people and organizations who make Newton a more connected, informed, and welcoming place for all.